
Creative Leisure News
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Phone: 309-925-5593
Fax: 309-925-9068
Email: mike@clnonline.com

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Date:
December 17, 2001
Vol. V, No. 24
Printer
Version
TABLE OF CONTENTS
COMMENTARY: THE LESSONS OF 2001
This issue includes my annual review of the biggest news stories of
the year. It was a strange piece to write, because it felt like two
completely different periods -- before and after September 11. Each
year I then re-read the report to see what we could learn from the
year's events.
Guess what? Turns out they're mostly the same lessons as last
year's, and the year before that and .... Be flexible so you can
adapt to changes in the marketplace ... Do what you do best ...
Really listen to your customers ... Never stop marketing ... Don't
let your ego interfere with sound judgment ... Don't rest on your
laurels ... In this modern world, change is constant, but not all of
it is good.
But there are a few new lessons to learn, too, thanks to September
11: Your work is not your life ... Tell your loved ones how you feel
... Be thankful for your health, your family, your job -- and your
country.
RAG SHOPS' PROFITS DROP
Net income for the fiscal year ended Sept.1 was $46,000
($.01/share), down from $1.4 million ($.29) the prior year.
Officials blamed the decline on the fiscal calendar, a decrease in
gross profit, rising store expenses, and an "unsuccessful
change in promotional strategy." Annual sales rose only 0.7% to
$100.9 million, due in part to a calendar oddity -- 53 weeks in the
previous year, only 52 in this past year. On a week for week basis,
sales rose 2.2%.
The fourth quarter showed a loss of $1.3 million ($.27) compared to
a loss of $550,000 ($.11) a year ago. The 52-week calendar affected
the quarter's sales and profits, too.
During the year, the company installed its new inventory system,
resumed opening new stores, and opened its new prototype.
SALES STRONG IN NOVEMBER
The industry continues to thrive. Independents are reporting good
sales, and Michaels' same-store sales rose a whopping 20%.
Since our last issue, Michaels' stock has moved from NASDAQ to the
N.Y. Stock Exchange. The new symbol is MIK. The stock split
last month and continues to receive strong support from analysts.
Michaels went public in 1984 with 10 stores, and is now up to 840
Michaels and Aaron Brothers stores. It looks like the expansion
isn't over yet. DSN Retailing Today named Michaels one of its
"Super Growth Leaders", predicting sales would climb from
$2+ billion now to $4.6 billion in 2005.
CEO Michael Rouleau told Dow Jones News that September 11th hadn't
been that big a boost, although store traffic increased. He
attributed Michaels' strong performance to better merchandise
assortments systems that boost the chain's in-stock positions,
despite less price-cutting and advertising. "We made a lot of
significant investments in infrastructure over the past few
years," Rouleau said. "They're just starting to play out
now."
Because of those improvements, Rouleau thinks improved
infrastructure will support a growth of 15% for the next 4-5 years,
which should mean annual earnings growth of 20%.
Rouleau also said Michaels is increasing store staffing and doesn't
expect any major changes in the types of merchandise. Stores are
averaging $3.7 million in sales, and Rouleau is pushing to reach $5
million in four years and increasing the store count from 834 to
1,100.
Jo-Ann's same-store sales rose only 1.3%, due, officials
said, to the month being less promotional than it was the prior
year. That improved margins. Overall sales rose 12.9% to $180.5
million. Year to date, sales have risen 9.2% to $1.25 billion. When
the results were announced, Jo-Ann's officials sent vendors a copy
of a new report on the company by McDonald Investments which
upgrades its recommendation to Aggressive Buy.
Jo-Ann's also announced hiring Bill Dandy as Sr. VP, Marketing.
Dandy had been a Sr. VP at Famous Footwear and from 1993 to 1997
served as VP, Marketing/Advertising for Michaels. He has also worked
at Ames.
As reported earlier, Hancock's November same-store sales rose
a solid 9% and the stock reached a 52-week high recently.
Other same-store figures: Wal-Mart, +4.3% ... Duckwall-ALCO,
+2.1% with crafts mentioned as a strong category ... ShopKo,
+ 7.7% ... Kmart, -2.6%.
ACCI NAMES NOMINEES, OFFICERS
Nominees to serve three-year terms on the Board of Directors are
Gail Czech, The Creative Network; Leigh Edwards, Limited
Edition Rubberstamps; Dotty Grexa, Jo-Ann's; Mike
Hartnett, Creative Leisure Communications; and Erik
Mandelberg, Natural Science Industries. Continuing their
board terms are Gwen Edwards; Lisa Oscarson, Crafty Productions;
Marla O'Dell, Syndicate Sales; and Tony LaSpada.
The Executive Officers are Chair Lynda Musante, Reynolds Consumer
Products; 1st Vice Chair James Scatena, FloraCraft; 2nd
Vice Chair Emma Gebo, Crafts & Frames; Treasurer Steve
Graham, Toner Plastics; and Secretary Craig Zimmerman, Zim's.
The terms begin next month.
HIA SHOW NEWS UPDATE
Buyer pre-registration is running way ahead of last year. Exhibitor
numbers are "fairly flat", officials say, due in part to
consolidation (one vendor acquiring another), but the average
exhibitor booth size is up slightly. New exhibitors are coming in
more slowly than usual -- possibly due to uncertainty caused by the
September 11 attacks.
Pre-registration for classes has been "tremendous", with
at least 40 workshops and SuperShops sold out.
There is still space in the 11th annual golf tournament Friday,
January 25, with proceeds donated to the School and Home Office
Products Assn. (SHOPA) Kids in Need Resource Centers, and to the
American Red Cross. Exhibit space is still available, too. For info,
visit www.hiashow.org or call
201-794-1133.
A crew from the The Carol Duvall Show on HGTV will attend the
show to tape an hour-long special to air a number of times in March
-- National Craft Month. The crew will scout the booths on
Sunday and tape on Monday and Tuesday. Carol and the group will also
be looking for new ideas and guests for the regular series (65 new
segments will be taped in April).
To have your products considered, send info/press kits to Kelly
Ehrlich, The Carol Duvall Show, 820 West Ave., H-4, Lancaster, CA
93534. (No calls, please.)
AMES CUTS ANOTHER 54 STORES
The Ames' bankruptcy bloodbath continues. Fifty-four stores will
begin liquidation sales on December 30th, and close in February or
March. The closures will bring the company back down approximately
to the size right before it bought the Hills chain.
Chair/CEO Joseph Ettore explains: "To achieve that goal [of
prompt reorganization], and provide continued opportunity for more
than 24,000 associates moving forward, we have to demonstrate
performance that will ensure Ames access to capital. This last round
of closings gives us the financial profile we need."
Closing these underperforming stores would increase the chain's
sales/sq. ft. by 22%. Officials say they will offer impacted
employees an opportunity to work in a nearby store.
Stores closing include 1 each in Delaware, New Jersey, Rhode Island,
and New Hampshire; 2 in Maine; 3 in Maryland; 4 each in New York and
Virginia; 6 in West Virginia; 14 in Ohio, and 17 in Pennsylvania.
The store count will then be down to about 385.
HIA PRODUCT PREVIEW
ACCU-CUT. (#6525). New international die cuts for consumers
wishing to commemorate their travels include the Syndey Opera House,
London's Tower Bridge, a Chinese Dragon, etc. Visit www.accucut.com.
BLUMENTHAL/LANSING. (#3404/3505) Favorite Findings is
an assortment of embellishments -- buttons, charms, flatbacks, etc.
-- packaged by theme. There are 20+ themes, including baby, bridal,
Christmas, and garden. Can be used for crafts, home dec, sewing,
scrapbooks, dollmaking, gifts and more.
DEE GRUENIG. The star of rubber stamping will have her
imprint on a number of exhibitors. Dee's Diamond Dust papers will be
at the Paper Adventures booth ... Plaid's (#4524) All
Night Media division will have military-themed stamps ... Ranger
Industries (#9513) is unveiling Dee's Poshtels -- pastel Inkabilities
for the Rainbow Sponges -- and a copper pen to accompany gold
and silver pens ... Also look for her Dee-lightful print and solid
papers and her Dee's Desktop imprintable papers. See all of the new
items at www.poshimpressions.com.
DESTINATION STICKERS AND STAMPS. (#422) Offering a wide
variety of state and city stickers and Journey stamps (states,
cities, and countries). (Comment: This company is a classic
example of the type of company that has grown our industry over the
years: two entrepreneurs filling a niche in the market.)
HOT OFF THE PRESS. (#8534) Making Marvelous Scrapbook Pages
is a 144-page book organized into classes so retailers can teach
from it. Also: What Can I Do With Vellum? and For the Busy Bride on
a Budget. Plus, kits and paper packs in the Paper Flair line, along
with Making Great Handmade Cards. There's also Annie Lang's 202
Paper Piecing Patterns.
JUNE TAILOR. (#7205). Quick Fuse Inkjet Fabric Sheets
enable consumers to print or copy photos, graphics, or text directly
onto fabric, instantly. Simply print, trim and fuse onto surfaces
such as fabric, wood, paper, lampshades, cork, and chalk boards.
Also, an entire line of Do-It-Yourself No-Sew Home Decor Products,
including kits for a cornice board, a lampshade, a headboard, and
reupholstery -- all no-sew.
KRAUSE PUBLICATIONS. (#3310) Be-Dazzled! is 50+ projects
using the Bedazzler, and United We Craft is 25+
patriotic projects, with a portion of the proceeds going to the Red
Cross. There are also new books on French beading, weddings,
knitting (a reference guide), paper casting, wreaths, pursemaking,
baskets, kid's crafts, wire, Halloween and Christmas ornaments --
even a book with kid's projects using duct tape!
LION BRAND YARN. A Newborn Learn-To-Knit-Kit, with
yarn, needles and an instruction booklet ... Bella Rosa and Bargello
Tapestry Totes ... and a variety of new booklets with patterns and
instructions for creating clothing and afghans using Lion yarns.
WALLIES. The divison of McCall Pattern introduced Wallies
Ribbons, packaged with three different coordinated designs of
pre-pasted, vinyl-coated wallpaper in widths of 4 1/2", 1
3/8", and 1 1/8" -- all 15' long. The varying widths make
it possible to frame a door or window, put a band around a
lampshade, embellish a wastebasket, or create a custom picture
frame. Visit www.wallies.com.
Note: Do you have something new you're unveiling at HIA
or one of the other January shows? Email info to mike@clnonline.com
for inclusion in one of our next two issues. (Don't forget to
include your booth number!)
NEW HIA EXHIBITORS, PT. II
Since our trade shows are so darn big, we thought we'd give you a
chance to do a little homework before the show. Here are the web
addresses of some of the first-time exhibitors:
HILTL Bastelideen: www.hobby-hiltl.com
... A large diverse craft site -- in German.
Holly's Heart Designs: www.wildrosecottage.com
... Decorative painting patterns and tips.
Impulse Craft: www.impulsewear.com
... Many types and styles of transfers.
Johnson & Haward: www.jhinc.com
... International mail services: catalogs, brochures, etc.
Kits Publishing: www.hands-on.com
... Educational art books and kits.
Mustard Moon: www.mustardmoon.com
... Scrapbook papers.
Pages In A Snap by Two Busy Moms: www.pagesinasnap.com
... Scrapbooking.
Paper House Productions: www.paperhouseproductions.com
... Cards, magnets, stickers, etc.
Santa's Workshop: www.plainjaneinc.com
... Gifts, home decor.
Scrapbook Premier: www.Scrapbookpremier.com
... Trade-only scrapbook publication.
Scrapbooks! Inc: www.scrappinsports.com
... Sports-theme scrapbook papers.
Simplicity Sewing Machine: www.tacony.com
... Sewing products, embroidery designs.
Sizzix: www.Provocraft.com
... Garden decor (ceramic and wood).
Stamp Studio: www.stampstudioinc.com
... Stamps and supplies.
Sweetwater: www.farmyard-creations.com
... Doll and quilt patterns.
Versatex Art Products: www.versatex.net
... Inks, paints, and art materials for textiles.
Vetro Mosaico S.A.: www.vetromosaico.com
... Mosaic products and projects.
THE TOP NEWS STORIES OF 2001
January to September 10 was pretty flat. Memory, stamping, beads,
candles/candlemaking, and yarn were strong, but the rest of the
industry was so-so as the country slipped into recession.
After September 11, consumers turned to our industry to express
their patriotism, find comfort, and save money. With some
exceptions, sales have been strong ever since.
The post-September-11 surge in needlework demonstrated how the
repetitive actions required by needlework are relaxing in these
stressful times.
The industry responded to September 11 with appropriate products and
projects, and with countless programs that would aid the victims and
their families.
INDEPENDENTS. Most independents were flat until September 11.
Meanwhile Sierra Pacific Crafts expanded to 58 stores, and
now reaches from Hawaii to Vermont.
MEMORY. Continued to grow, although not as fast as previous
years, and the numerous new independent memory stores have siphoned
off some sales from traditional craft stores.
CHAINS, I. Michaels' improvements in its infrastructure
helped the company to continue to expand and achieve record sales
and earnings. Wall Street took notice and boosted the stock to a
number of 52-week highs. Finally the stock split, then moved from
NASDAQ to the New York Stock Exchange. All this happened despite the
departure of some key execs.
A.C. Moore followed a similar path. Larry Fine, formerly of
Michaels, became president (Jack Parker remains CEO), and led the
company through a year of careful expansion and record-breaking
sales, profits, and stock prices.
Hancock Fabrics continued its transition beyond apparel
sewing to encompass more home dec, bridal, and quilting. The sales
and profit figures indicate consumers approved of the changes.
Hobby Lobby continued its successful, quiet ways, but it is
not as big a factor in the industry as its size and success might
suggest. The company continues to expand its readymade home dec
inventory and to assume more importing and manufacturing duties.
Wal-Mart maintained its policy of adding more stores,
pressuring vendors, and trying to reduce SKU's. The discounter
survived various public relations blunders and again achieved record
profits and earnings.
CHAINS, II. Jo-Ann's struggled all year implementing its
turnaround plan and improving its distribution system. There were
layoffs, store closings, and losses, but officials said they were
making progress. The company closed out tens of millions of dollars
of merchandise, which boosted sales but hurt margins, and so the
company reported losses through the year. Officials also promised
that the fourth quarter (which does not end until the end of
January) would show that the turnaround had been successful.
Ames showed history does repeat itself by filing for
bankruptcy. Buying the Zayre chain in the late 1980's pushed Ames
into bankruptcy, and buying the Hills chain did it again. By year's
end Ames was closing most of the Hills stores and struggling with a
reorganization plan.
Zany Brainy's acquisition of Noodle Kidoodle proved
disastrous. The company filed for bankruptcy and was eventually sold
to The Right Store chain.
Frank's Nursery & Crafts' plan of de-emphasizing crafts
apparently didn't work and the company also filed for bankruptcy.
Other retailers had troubles, too. HomePlace of America went
bankrupt and closed ... House2Home, an offshoot of HomePlace,
filed for Chapter 11, as did Tandycrafts.
And as we were going to "press", we heard unconfirmed but
reliable information that Crafts Canada had filed for
bankruptcy.
TRADE SHOWS. Most shows declined slightly, even before the
September 11th-generated travel scares. The drop was due in part to
consolidation at the vendor and buyer levels, and companies and
retailers cutting expenses due to the flat January-September period.
CONDOLENCES. The industry lost some wonderful people in 2001,
including painters Bette Byrd and Dorothy Mullins ... Jane Cannon
Meyers from ASN ... Independent retailer Ken Griffin ... Ginnie
Thompson's husband, Ken, and Tom Yaley's daughter, Mia Hill ...
Canadian sales rep Fred Head ... Sallie Strauss of Activa, who lost
her battle with cancer ... Connie Platt of Crop-In-Style, who died
in a car accident. Also, fire devastated the manufacturing
facilities of Walnut Hill, one of the industry's true pioneers.
COPYRIGHTS. The industry was hurt, probably badly, by
consumers posting copyrighted projects on the Internet. But the
industry began to fight back, led by Jim Hedgepath of Pegasus
Originals and a committee of industry professionals. Krause
Publications published A Celebration of Stitching, with
profits going to a legal fund to sue the miscreants.
PUBLICITY. The industry benefitted from an extraordinary
amount of publicity in the national media. Hardly a month would go
by without various famous people telling national magazines how much
they enjoy knitting, crochet, or crafts. Yarn, paint by numbers, and
the Bedazzler were the major beneficiaries. After September
11th, there was more publicity as the national media and major
newspapers reported on Americans flocking to our stores.
SOLD. David Larson Productions, to employee Peter Pfankuch
... MPR Associates to DMD Industries ... Deep Flex to Yaley Ent. ...
Some of Back Street's product lines to Duncan ... Fond Memories to
Daniel Enterprises ... Dal-Craft to Prym-Dritz ... Dimensions to
Capital Partners and Dimensions' management team ... Memory Makers
to F&W Pubs. ... Heritage Trimming to Novtex ... American Design
Group to Janlynn ... McCall's and Butterick merged.
TURNING YOUR WEBSITE INTO PORNO
Remember to pay up when it's time to renew your website's domain
registration. Apparently a company in Russia buys up lapsed domain
URL's and links them to porn sites. Then they will charge the
original owner as much as $5,000 to relinquish the name.
This has already happened to one of our industry's top designers,
and even happened to the Pittsburgh Penquins of the National Hockey
League.
It can affect you indirectly, too. One of our largest industry's top
manufacturers told us, "We listed an educational website on one
of our product's packages. We received a consumer complaint telling
us that it led to an adult site. When we investigated, we found that
it really did. The domain ownership had lapsed." The company in
Russia then offered to resell the domain for $1,000. End result? The
company had to obliterate the site's address on its current labels.
RANDOM NOTES, RANDOM THOUGHTS
1. F&W Publications is distributing a wonderful book, New
York September Eleven Two Thousand One. It's filled with
remarkable photos, testimonials, personal stories, poems, essays,
etc. It's a book to save and show your grandkids when they ask
someday what Sept. 11 was like. The authors are Georgio Baravalle
and Ambreen Qureshi; the publisher is de.Mo. It's $35 and the ISBN #
is 0-9705768-2-X. F&W's phone is 513-531-7107. If your local
bookstores don't have it, have them order it.
2. One of the latest trends in scrapbooking is using craft
items such as wire and beads to make, in effect, three-dimensional
album pages. Vendors of traditional craft items might think about
their products' relevance for the memory consumer.
3. Congratulations to Blumenthal Lansing on its 125th
anniversary. Benjamin Blumenthal founded the company in 1877 to
import and distribute fashion buttons to the textile and apparel
trades. During that time the company has made buttons out of pearls,
horn, bone, celluloid, metal, and plastic, as well as covered
buttons. Today it distributes La Mode, La Petite, Le
Bouton, Le Chic, and Streamline buttons, and
claims the saying from a 1949 ad is still true: "More needles
pass through La Mode buttons than through any other buttons in the
world."
MISCELLANEOUS NEWS
SHOWS. The School, Home, and Office Products Assn.
will launch a new "show" in October where vendors and
retailers meet have pre-determined appointments. Note: SHOPA will
pay for the retailers' registration, travel, meals, and hotel. (Comment:
No doubt the exhibitors will pay.) The event won't replace the
annual SHOPA show scheduled for Nov. 12-14 in Atlanta.
TOYS. Rumors must be rampant in the toy industry, because the
Toy Industry Assn. felt it necessary to send an open letter
to the toy industry that began, "Yes, there will be a Toy
Fair in February." The event is February 10-14 in New York
with some 1,200 exhibitors.
PAINTING. The Society of Decorative Painters' auction
of 32 paintings created and signed by the industry's top painters
continues on eBay until Dec. 20. To see the paintings, go to http://www.decorativepainters.org/main/ebay_main.cfm.
Proceeds go to the Red Cross.
BOOKS. Better Homes and Gardens Craft Division has partnered
with Jo-Ann's to produce Your Guide to Creativity, a
360-page book with 175+ sewing and craft techniques. It's available
at Jo-Ann's stores and www.joann.com
for $24.95, which includes a year's subscription to Creative Home
magazine. It will also be sold in bookstores for $34.95.
PAINTING. The U.S. Patent Office awarded a patent to Masterson
Art Products for its Sta-Wet palette system for "a
substantially improved palette system for use in storing and holding
water-based substances such as paint or glue, and for maintaining
these substances in a usably moist condition for extended periods of
time." For more info, call 602-263-6017; fax 602-263-7402;
email info@mastersonart.com,
or visit www.mastersonart.com.
NEW SITE. Easy Street, led by industry veteran Bruna Jones,
is at www.easystcrafts.com,
featuring Bruna's line of Sweet Suspensions embroidery hoops.
There are cross stitch pattern books and kits, too.
NOTE. In a recent issue, we said National Spinning had
acquired some assets of Glen Raven Yarn. We omitted the fact
that National Spinning is a division of Caron.
PEOPLE. Gary Susan Gray is the Retail Sales Manager for Adhesive
Technologies. Ms. Gray had been a key account rep for Kunin
Felt ... After only 20 months, Jeanne Jackson resigned as CEO of
Walmart.com, the discounter's the e-commerce site ... Memories
Community named Ginger Nelson as Regional Director of the West
region.
CHAINSPEAK. A vendor told us recently that at least one of
his chain buyers now no longer uses the term, "returns".
Now it's called "reverse logistics".
TV. The 3rd series of Sew Young, Sew Fun with Nina Kay
Milenius uplinks to PBS stations December 23 ... The 8th series of More
Than Memories, hosted by Julie McGuffee, will be uplinked
January 20 ... Scrapbooking, a new series of 65 half-hour
episodes, debuts on the DIY Network) on December 31 and will run on
weekdays at 8:30 am, 1:30 pm, and 7:30 pm EST -- and on Saturdays
and Sundays at 9:30 am, 7:30 pm, and 12:30 am each day. The host is
Sandi Genovese, Sr. VP and Creative Director for Ellison Craft
& Design.
MEMORY. The Memories Expo shows for 2002 have added a
series of seminars, "Make Money Scrapbooking" taught by
Sue DiFranco, publisher of Fun Facts. The series will include
how to make money by creating scrapbooks for customers. Call
740-452-4541, email memories@offinger.com,
or visit www.memoriesexpo.com.
BEARS. The Build-A-Bear Workshop chain, which has
grown to 72 stores in four years, is moving into Great Britain next
year.
DIVIDEND. Hancock declared a cash dividend of 4 cents/share
on the outstanding common shares, payable January 15 to shareholders
of record January 1.
LOOKING. Very experienced craft industry sales pro is looking
and can relocate. Particular experience at getting new companies
established in the industry. Contact Mike Hartnett, in confidence,
for more info. 309-925-5593 or email mike@clnonline.com.
THE CREATIVE NETWORK: JOB OPENINGS
To see a sampling of the current job openings and to contact The
Creative Network, click on the "Jobs" button in the left
hand column.
THE CLN RETAIL INDEX
A. C. Moore (ACMR). Last*: 30.25 ... Change**: +1.59
Ames (AMES). Last*: 0.29 ... Change**: +0.02
Hancock Fabrics (HKF). Last*: 13.45 ... Change**: -0.30
Jo-Ann Stores (JAS.A) [a]. Last*: 6.85 ... Change**: +0.05
Michaels (MIKE). Last*: 31.80 ... Change**: +1.75
Rag Shops (RAGS). Last*: 2.25 ... Change**: -0.14
Wal-Mart (WMT). Last*: 54.06 ... Change**: -1.09
CLN Retail Index. Last*: 139.95 ... Change**: +1.4%
Dow Jones Index. Last*: 9,811.10 ... Change**: -0.4%
*December 14* from December 3 [a] voting share Note: Prices are
exclusive of dividends
OUR INDUSTRY EXPLAINED BY TWO COWS
A description of modern government and business, using an analogy of
two cows, is making the rounds of the Internet. There are many
versions; here's an example:
A DEMOCRAT: You have two cows. Your neighbor has none. You
feel guilty for being successful. You vote people into office who
tax your cows, forcing you to sell one to raise money to pay the
tax. The people you voted for then take the tax money and buy a cow
and give it to your neighbor. You feel righteous. Barbara Streisand
sings for you.
A REPUBLICAN: You have two cows. Your neighbor has none. So?
A COMMUNIST: You have two cows. The government seizes both
and provides you with milk. You wait in line for hours to get it. It
is expensive and sour.
CAPITALISM: You have two cows. You sell one, buy a bull, and
build a herd of cows.
DEMOCRACY, AMERICAN STYLE: You have two cows. The government
taxes you to the point where you have to sell both to support a man
in a foreign country who has only one cow, which was a gift from
your government.
BUREAUCRACY, AMERICAN STYLE: You have two cows. The
government takes them both, shoots one, milks the other, pays you
for the milk, and then pours it down the drain.
AN AMERICAN CORPORATION: You have two cows. You sell one,
lease it back to yourself and do an IPO on the second one. You force
the two cows to produce the milk of four cows. You are surprised
when one cow drops dead. You spin an announcement to the analysts
that you have reduced your expenses. Your stock goes up.
You get the idea. So I thought we could explain the craft industry
by using the two-cow analogy:
CHAIN STORE: Your vendor has two cows. You insist on all the
milk, immediately, at a lower price. The cows scream (moo?) bloody
murder when they're branded with UPC codes. Then they both die
because when the vendor met your price, he couldn't afford to feed
them.
INDEPENDENT: Your vendor has two cows. He ships all but a
quart of the milk to the chains, then sells you the remaining quart
for a higher price. When you complain, he tells you to compete by
offering better customer service.
CRAFT CONSUMER: Spends $5 in gas to drive across town to save
a nickel on milk.
SALES REP: Your manufacturer has two cows. You go around
telling everyone that milk crafts are the next hot trend.
CRAFT DESIGNER: You have two cows. You sell them because
they're not as cute as smiling bunnies.
CONGLOMERATE: Owns a craft company with two cows. A
beancounter in the home office concludes the way to boost earnings
for the quarter is to cut cow feed by 50%. The next quarter the cows
don't produce as much milk as budgeted, so the beancounter (who's
never seen a cow) lays off half the craft company employees. "Gotta
run a tight ship," he brags.
DECORATIVE PAINTER: You have two cows. You sell them because
they can't balance a bowl of fruit on their heads.
TRADE ASSOCIATION: The association has two cows. The board of
directors hires a consultant and forms seven committees to determine
what to do with them. Everyone disagrees. The executive director
becomes so upset she demands another raise. The association sells
one of the cows to pay for the raise.
TRADE MAGAZINES: The publisher has two cows. They both die
from suffocation because of all the ads plastered on them.
NEWSLETTER PUBLISHER: The industry has two cows. No matter
what the industry does with them, the publisher writes, "No,
no, no! You should have...."
Have any additions to this list? How would you explain, using the
two-cow analogy, what a distributor is? A manufacturer? A
scrapbooker? An instruction book publisher? An importer? A cross-stitcher?
Email your answers to me
and we'll publish them.
REMINDERS
1. Paid subscribers are invited to have their website
evaluated by Lynn Carlisle of Carlisle Communications. She'll
check the site and provide a confidential assessment and suggestions
for improvement. Just email mike@clnonline.com
or ljc@carlislecommunications.com.
2. If you want a hard-copy of this issue, click on
"Printer Friendly version".
3. If your company is a paid subscriber, everyone in the main
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4. If you want to recommend CLN to a friend, use the
"Tell Your Friends" box on the home page.
5. Creative Leisure News is published on the first and
third Mondays of each month. Your next issue will be Monday, January
7th.
HAPPY HOLIDAYS!
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