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Date: July 23, 2003
Vol. VII, No. 14

Printer Version

TABLE OF CONTENTS

bulletCommentary: Watch Out for Spam Filters
bulletNew Articles This Issue
bulletACCI Show a Success
bulletACCI -- Off the Record
bulletCongress Considers New Copyright Bills
bulletRag Shops Dips into the Red
bulletA.C. Moore: Profits Jump
bulletNow Frank's Is Really Dropping Crafts
bulletWill Bar Codes Become Obsolete?
bulletMichaels Opens Second Wholesale Operation
bulletJune: Not So Hot for Retailers
bulletRandom Notes, Random Thoughts
bulletMiscellaneous News
bulletThe Creative Network: Job Openings
bulletThe CLN Retail Index
bulletThe Wisdom (?) of Age
bulletReminders

COMMENTARY: WATCH OUT FOR SPAM FILTERS

If you are adding a spam filter to your computer, please remember to add my name and address, mike@clnonline.com, to your address book. Some filter programs only allow into your mailbox those emails from people in your address book. If you have one of those and don't add me, you won't receive email newsbriefs and notices when a new issue of CLN is online.

Ever make a plane reservation online? You won't receive the email confirmation, either. For more about why you may NOT want a spam filter, click on the Tech Topics column in the left-hand column. Filters may very well cause more problems than they solve.

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NEW ARTICLES THIS ISSUE

Memory, Paper & Stamps. A new study of the scrapbook market pegs the industry at $1.2 billion -- and still growing.

"Vinny Da Vendor". Vinny interviews a retired craft CEO, who talks about the "old days" and if that has any relevance to today's market.

Category Reports. Read what vendors had to say about the INRG show in Charlotte.

Kate's Collage. Office gossip and how to stop it -- or at least slow it down.

Designing Perspectives. Tracia Williams and Lynda Musante talk about the trends they saw at last weekend's ACCI show, and the products that caught their eye.

REMINDER. If you click on any of the columns mentioned here and simply see the "old" columns, click on the "Reload" or "Refresh" button on your browser.

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ACCI SHOW A SUCCESS

Attendees and vendors seemed uniformly pleased with the show. Scrapbooking vendors were happy with the orders they received, and many craft exhibitors were satisfied with the meetings (and in some cases, actual orders) with chains and independents. Final figures are not yet available, but attendance through Saturday, the second day, was about equal with last year's show. The major chains were there except for Wal-Mart.

There were 564 exhibitors (172 of whom were new) in 1,247 booths. Attendance at the Retail Summit (a day-long series of business seminars conducted last Thursday) was 530, double last year's attendance. Two Mega-Sessions sold out, as did 22 technique classes.

Mood. Most buyers and vendors appeared optimistic about the second half of the year, although they agreed the first half wasn't particularly good.

Promotion. Marrijane Jones was promoted to VP of Associations and Events for Offinger Managment. She remains Executive Director of ACCI, the Art Glass Assn., and the Society of Craft Designers, but will now also be in charge of all the company's creative industry groups, including Memories Expo and Memories Community. (For more on Offinger Managment, click HERE.)

Products. The consensus appears to be that the most successful new product launch (that isn't scrapbook-related) this year is the Additions purse line by BagWorks ... For thoughts on new products and trends, read the Designing Perspectives column by well-known designers Lynda Musante and Tracia Williams.

Trends. The show was ample evidence of the industry's hot categories -- memory, paper/cardmaking, stamping, beads, yarn ... Lots of talk about the potential growth and lasting power of altered books. Some believe it needs more structure before consumers who are used to "Step 1, Step 2...." will be attracted to it ... More and more vendors are finding ways to get into the scrapbook market, thanks to the continuing embellishing trend ... Adapting products for memory page embellishments isn't the only way, either. For example, Art Wire Works traditionally sells racks for retailers to use in their stores. The company began producing racks specially made for scrapbook retailers, and now retailers are selling the racks to consumers who are creating scrapbook rooms in their homes.

Design. The House That Crafts Built -- four rooms decorated with projects from the industry's top designers, all members of the Society of Craft Designers-- was a huge hit with the press and attendees. The rooms will be redecorated with new projects for next year's show.

Efforts. It wasn't just scrapbook vendors going all out. Delta and Rubber Stampede went all out at the show, sponsoring make-it/take-its and workshops by a variety of well known artists, as well as new product intros.

Food for Thought 1. An independent who ordered lots of basics from a particular supplier is changing vendors. Why? The supplier used to pre-price the items, but has stopped because a chain customer wants to raise prices. The pre-pricing saved the independent a lot of time, so he's switching to another supplier who still performs that service. Moral: it's hard to fully serve both independents and chains.

Food for Thought 2. Any time a vendor produces a printed piece (book, paper, etc.), there is more profit in the re-printing than in the original printing. But some vendors in the scrapbook area say the consumers' appetite for what's new is so voracious, they have to keep printing new papers or whatever, rather than the more profitable re-prints.

Quote of the Show. No buyer ever came in my booth and asked, "What do you have that's old?"-- Jerry Hacker, Dee's Delights

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ACCI -- OFF THE RECORD

You can't judge a show just by what happens on the show floor or what officially transpires.

1. One scrapbook company told CLN it had a breakfast for key buyers one morning and "sold more at the breakfast than at the entire HIA show."

2. At night a vendor used the show as an opportunity to showcase to key buyers and the press the prototype of a new line that could be a major shot in the arm for needlework.

3. CLN participated in lengthy meetings on something that will be the biggest good-news story of the year. It's all off the record now, but should be official soon.

4. CLN sat in on a meeting where an inventor showed an exhibitor a new process that could give a big shot in the arm to another category.

None of this can be reported in detail yet. (Soon, but for now they're all off the record.) But it's yet another case of what you see isn't always all there is.

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CONGRESS CONSIDERS NEW COPYRIGHT BILLS

A subcommittee of the U.S. House Judiciary Committee is holding hearings on the latest attempts to stop or curb illegally uploading copyrighted material onto the Internet. The first bill, which seems to have some bi-partisan support, is the Piracy Deterrence and Education Act of 2003. The more recent bill is the Author, Consumer, and Computer Owner Protection and Security Act of 2003.

(To read the bills in their entirety, visit http://thomas.loc.gov and type HR2517 and HR2752.)

HR2517 directs the FBI to develop a deterrence program and to train FBI agents in dealing with copyright issues. While it won't stop violations, a warning letter to offenders from the FBI should certainly make them think twice before continuing their illegal acts.

The key provision in HR2752 reads: "... the placing of a copyrighted work, without the authorization of the copyright owner, on a computer network accessible to members of the public who are able to copy the work through such access shall be considered to be the distribution, during a 180-day period, of at least 10 copies of that work with a retail value of more than $2,500."

Needlework designer Linn Skinner testified at the hearings last week and told CLN, "Even though I was there as a token, I feel it was worth the effort. It is obvious from the bills in that the legislature is being urged by the entertainment industry to turn to enforcement issues, rather than pursue education alone.

"It seemed to be the consensus that HR 2517 had a good chance of at the very least getting onto the House floor, so a campaign for its passage is an immediate goal," Skinner added.

The major impetus is coming from the entertainment business and its much publicized battles with Napster and other music-exchange Internet sites. A number of Representatives have reportedly received campaign contributions from music companies, but CLN has heard that some Representatives are looking to demonstrate that they're not simply acting in behest of their contributors. This could give our industry an opportunity to gain another weapon in the fight against piracy.

The bills are a long way from being enacted. Watch for the next issue of CLN to learn how you can influence the committee and ultimately the entire House of Representatives.

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RAG SHOPS DIPS INTO THE RED

Rag Shops posted a net loss of $251,000 ($0.5/diluted share) for the third quarter ended May 31. A year ago the net earnings were $90,000 ($.02). Year to date, earnings are $350,000 ($0.07) compared to $1.6 million ($0.33) last year.

The quarter's sales rose 9.4% to $27.9 million and 5.6% to $91.9 million for the year. Same-store sales rose 1.7% for the quarter and 0.7% for the year.

President Jeff Gerstel said, "Margins were adversely impacted by three factors. Markdowns were high for the quarter in large part due to the completion of our plan to reduce inventory levels. Rent expense was higher due to the increased size of our new locations and the impact of contractual increases at existing stores. Inventory shrinkage accrual was higher based on relatively poor results from last year's physical inventory. Our financial condition remains strong and we expect to realize improvement in our markdown and inventory shrinkage costs as we move forward."

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A.C. MOORE: PROFITS JUMP

Net income for the second quarter rose 80% to $1.05 million ($0.05/diluted share), thanks to an overall sales increase of 13% to a record $93.7 million and a same-store sales increase of 4%.

For the first two quarters combined, sales are up 10% to $185.6 million, but same-store sales are up only 1.0% Net income for the first half is $1.47 million ($0.07) compared to $1.46 million ($0.08) a year ago.

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NOW FRANK'S IS REALLY DROPPING CRAFTS

Frank's is going to concentrate on live and artificial plants and related items, and drop "& Crafts" from its name, according to the Detroit Free Press. New CEO Bruce Dale said, "I don't want to be in categories we can't be the best in," so Frank's will leave crafts to Michaels, Jo-Ann's, and our other industry-related retailers.

Dale worked for Michaels for the past 10 years, the last eight as president of Aaron Brothers, the Michaels-owned chain of framing stores.

(Comment: Frank's is going to drop crafts? How will we be able to tell? Someone should tell Mr. Dale that Frank's stopped being a serious competitor to our industry's stores years ago.)

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WILL BAR CODES BECOME OBSOLETE?

Just when we adjust to a new technology, it changes. Beginning in January, Wal-Mart will have its top 100 suppliers testing the successor to the ubiquitous bar code, Radio Frequency Identification (RFID), for some applications, reports Business Week.

RFID is a "tag" the size of a postage stamp. It also has an antenna (presumably a very tiny one), and when a tag is on an item, it automatically radios its location to machine readers in warehouses, stores, check-out counters, and computer networks that contain inventory data.

Once the kinks have been solved, the advantages are lower costs and a smoother supply chain. For example, when taking inventory, clerks would no longer have to scan each item, and the check-out clerk would just "read" all of the items in the shopping cart without scanning them individually.

The original plan was to test RFID tags on Gillette products in a Wal-Mart in Brookline, MA, but that has been postponed for now. Wal-Mart execs told CNET News.com that they decided to install the system in its distribution centers first.

The main kink at the moment is cost -- each tag costs 10 cents, but considering how the price has fallen for computers and other technology, look for the price to fall to under a penny in a few years. When that happens, Wal-Mart will insist all its vendors use RFID tags -- and then other retailers will follow suit.

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MICHAELS OPENS SECOND WHOLESALE OPERATION

Michaels will open its second Star Decorators Wholesale Warehouse in Atlanta in September 2003. The 38,000 sq. ft. store will offer 15,000+ SKU's for interior decorators and designers, retail florists and floral designers, wedding and event planners, gift shop owners, and other professionals. The assortment will include permanent and dried botanicals, floral supplies and accessories, ribbon, containers, party and wedding supplies, and seasonal products. Sr. VP/New Business Development Duane Hiemenz leads the effort. To learn more, visit www.stardecorators.com.

(Comment: This is yet another effort by Michaels to test different retail concepts for possible expansion now -- and especially in a few years when the company feels it has saturated the country with traditional Michaels stores. Other concepts being tested are the ReCollections all-scrapbooking stores and the Village Crafts stores in smaller population centers.)

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JUNE: NOT SO HOT FOR RETAILERS

So this is the economic recovery? Apparently the consumer is not convinced.

Of the industry related stocks, Hancock posted the strongest same-store sales figures, up 3.5%. Halfway through the year, Hancock's sales are up 4.2%.

Jo-Ann's same-store sales declined 2.5%, but its gross margin improved, thanks to a less aggressive stance on two key promotional events held during June. For the year, those same-store sales are up 1.4%.

Michaels reported same-store sales grew 2% for the month and the year. The best results were in the Northeastern, Northern, and mid-Atlantic zones, and in summer seasonal, books, general crafts, custom framing, and ribbon departments.

Duckwall-ALCO same-store sales dropped -1.4% and crafts was not mentioned as a strong category. Some winners: Gap, +10.0% ... Wal-Mart, +2.4%... Penney's, +0.1% Some losers: ShopKo, -1.5%... Sears, -1.8% ... Kohl's, -2.4% ... Pier 1, -2.9%.

How's this for what a difference hot products can make: Harry Potter and Hilary Clinton helped Barnes & Noble post a 10.5% same-store sales increase. Wal-Mart alone sold 1+ million copies of the Potter book in the first week.

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RANDOM NOTES, RANDOM THOUGHTS

1. I was surprised by the Reuters report that Wal-Mart had broadened its corporate policy prohibiting discrimination to cover gay and lesbian workers. Then I realized the normally very socially conservative discounter made the change just days after the Supreme Court threw out the Texas sodomy laws. I guess Wal-Mart figures it's already being sued enough.

Quoting from company reports filed with the SEC, Reuters says Wal-Mart is already being sued for discriminating against female employees, taking out life insurance policies that pay the company -- not relatives -- upon an employee's death, violating California wage/hour laws, failing to pay overtime and provide work breaks, and refusing to cover prescription contraceptives for women as part of its health coverage plan. (As we reported earlier, if a judge rules that the sex discrimination cases can become a class-action lawsuit, it would be the largest in history and would seriously affect the company if it loses the case.)

2. Email from a subscriber: "Do you have a resource list for package designers in the craft industry, or do you know where I could find such a list? We'd like to freshen our line and look and work with an individual or firm that understands this market."

Offhand, no, I don't. Anyone out there know the name of a good packaging designer? If you do, let me know and I'll pass along the name. Call me at 309-925-5593 or email mike@clnonline.com.

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MISCELLANEOUS NEWS

INRG. Reports from the show indicated a low attendance, a reasonably optimistic mood, and mostly enthusiasm for the combined TNNA/INRG show in Columbus next June 12-14. For first-hand accounts of the show, click on Category Reports.

ACQUISITION. Creative Beginnings has acquired and revived Stampa Rosa and are currently reestablishing the product line. For more info, visit www.stamparosa.com or www.creativebeginnings.com, call 805-772-9030, or fax 805-772-5845.

ACQUISITION. Candlewic has purchased the Country Lane Candle Supplies and the Soap Expressions lines from ImageHill. Candlewic will continue to offer both complete lines, including the new Groovy Line of products, as well as its own award-winning Candazzle line and the new color-changing wax which was introduced at last weekend's ACCI show. Call 610-847-8285, fax 610-847-2069, or email waxnwic@epix.net.

MOVIES. A scrapbook is featured in one of the opening scenes in Legally Blond 2. One of the characters even says "I took a class on scrapbooking at my local community college."

PEOPLE. Gailen Runge was named Editorial Director for the quilt and craft publisher, C&T Publishing. Her email is gailenr@ctpub.com.

QUILTING. As part of its 20th anniversary celebration, C&T Publishing will honor 10 of its most successful authors this fall with full-page ads in popular quilting magazines, and publish Celebrate The Tradition, a collection of quilt blocks, patterns, and stories from 70+ authors and designers. It will be released in September ... C&T's first book, An Amish Adventure by Roberta Horton, is still in print 20 years later. C&T's website is www.ctpub.com.

JOB OPENING. Walnut Hollow is looking for both a Director of Sales and a Design Manager. Relocation to the Dodgeville/Madison, WI area is required. Contact Human Resources Manager Barb Myers at 608-935-2341 or email myersb@walnuthollow.com for more info. For more on Walnut Hollow, click HERE.

AWARDS. At the recent NAMTA show, the group inducted Jim Daler (Daler-Rowney) into its Hall of Fame ... Bob Simmons (founder of Robert Simmons, now owned by Daler-Rowney), Pat Indence (FM Brush), and Jean Bourges (Bourges Color) received Lifetime Achievement Awards, as did Sam Golden (Golden Artist Colors) and Brian Heath (Winsor & Newton), who were honored posthumously.

RETIRING. Robert Spencer, Exec. VP/General Merchandise Manager for Michaels, is retiring after 42 years in retail. No successor has yet been named.

HIA. The 2002 trade show in Anaheim was ranked as the 77th largest exposition in North America, according to Tradeshow Week. More than 4,500 shows were analyzed. (Note: if we remember correctly, the 2003 show was a bit larger, so that ranking should be even higher.) Shows are ranked according to sold, net square footage. HIA's 2002 show was 330,000 sq. ft. The 2004 show is Feb. 5-8 in Dallas. Education begins February 4. For info, visit www.hiashow.org or email hia@hobby.org.

AWARDS. HIA's Awards Committee is accepting nominations for the Award of Merit (HIA's highest award) ... Lifetime Member Award (for outstanding industry contributors who are no longer involved with the industry) ... President's Award (for innovation and creativity) ... Special Recognition Award (for sponsoring, coordinating or participating in an activity that has a profound beneficial effect on the industry. The deadline for nominations is Sept. 5. Send them to Howard Hoffman of Toner Plastics; email hh@tonerplastics.com or fax 413-789-1144.

ACQUISITION. Paper/building materials manufacturer Boise Cascade agreed to buy OfficeMax for $1.15 billion in cash and stock. OfficeMax is one of the office superstore chains testing scrapbooking.

COMPANY LOOKING. Hong Kong manufacturer of home dec products looking for sales representative with solid associations at Michaels. Call Mike Hartnett at 309-925-5593 or email mike@clnonline.com.

OPENINGS. Novtex is looking for a National Account sales pro to call on national accounts and an Industrial/National sales pro to sell to manufacturers and distributors. Salaries commensurate with experience. Send resumes to Novtex Corp., 43 Printworks Dr., Adams, MA 01220, Attn: Daniel R. Bird.

BOOKS. Jeanette Crews Designs' July releases are posted on the website and are ready to ship. Visit www.jeanettecrews.com. (Note: Does your company have a place on your website for press releases? If so, tell CLN and we'll report it and link to the press release.)

SHOWS. A study conducted at the recent NAMTA show revealed that the average attendee placed $9,345 worth of orders at the show.

QUOTATION. "We will have both [ReCollections] stores run for awhile and will tinker and tweak as it appears to be needed. Once we feel we know what we need to do, there are plans to roll out ReCollections on a larger scale outside of the Dallas area." -- Michaels spokesperson Tom Clary (to Playthings magazine). (Note: The first store is open in Frisco, TX, and the second is scheduled to open late this summer in Dallas.)

SEWING. The Home Sewing Assn. has re-launched its website at www.sewing.org to include an extensive resource of info on home dec, fashion, sewing history, tips, trends, and a more extensive learn-to-sew feature. There's also an expanded focus on specialized groups of sewing enthusiasts such as men, brides, and expectant mothers.

CEO WANTED. The exec search firm, Spencer Reed Group, has a client in south central Missouri who needs a CEO with CEO experience in a niche business and consumer durables, a background in finance or marketing, etc. Call Ron Lacy at 800-477-5035, ext. 133.

BOOKS. Award-winning artist Tera Leigh signed her third book contract with North Light Books. The book, Faux Mosaics, is a technique book on the faux mosaic paper craft developed by Leigh. The book will be supported by a product line developed by Leigh and created by Ranger Industries and released simultaneously in 2004 ... Tera also joined Priscilla's Club (www.priscillasclub.com) as Resident Craft Expert. PriscillasClub.com is the first decorative painting and crafting e-zine to use both streaming video and AVC (Animated VidClip) technology to provide painting classes over the Internet.

NEEDLEWORK. TNNA's Phoenix Needlecraft Market is Aug. 24-25 with 120+ exhibitors. For info, call 740-455-6773, email tnna.info@offinger.com or visit www.tnna.org.

CONDOLENCES. The industry lost one of its brightest lights when Lisa Julson Cahoon finally succumbed to ovarian cancer. She was one of the leaders of CraftShop.com, and with her husband, Sheldon, runs Virtual Advantage.com, an outstanding web design and maintenance service for quilt shops, designers, and many other creative-industry companies. Designer and friend Marie Browning wrote, "As her husband, Sheldon, said, 'Lisa's spirit was cancer free and she had no fear of where she was going.' My life was greatly enriched by knowing Lisa and I will miss her greatly. Lisa never talked about people, she talked about ideas; she was always so full of fabulous plans for the future, she accomplished so much, and with every idea she wondered how it would benefit and enrich others." Send condolences to The Cahoon Family, 31829 Thrush Ave., Mission, BC, V2V 5N2 Canada.

HOBBIES. The International Model & Hobby Expo is Sept. 11-14 in Rosemont, IL. The trade/consumer show will have certain "trade-only" hours, 300+ exhibitors, and is sponsored by the Radio Control Hobby Trade Assn., the Model Railroad Industry Assn., and endorsed by the National Retail Hobby Stores Assn. Visit www.ihobbyexpo.com or call 847-740-1111.

BUSINESS PROFILE Note: To learn more about how your company can be profiled in CLN, call Mike Hartnett at 309-925-5593 or email email mike@clnonline.com. To read other profiles, click "Business Profile Archives" in the right-hand column. Profiles remain in the Archives for one year; each time a profiled company is mentioned in a subsequent issue, it will be linked to the profile.

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THE CREATIVE NETWORK: JOB OPENINGS

To see a sampling of the current job openings and to contact The Creative Network, click on the "Jobs" button in the left hand column.

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THE CLN RETAIL INDEX

A. C. Moore (ACMR). Last*: 23.84 ... Change**: +2.29
Hancock Fabrics (HKF). Last*: 17.62 ... Change**: +0.80
Jo-Ann Stores (JAS.A) [a]. Last*: 25.55 ... Change**: -0.04
Michaels (MIK). Last*: 37.89 ... Change**: +0.50
Rag Shops (RAGS). Last*: 3.03 ... Change**: -0.02
Wal-Mart (WMT). Last*: 57.00 ... Change**: +2.04
CLN Retail Index. Last*: 164.93 ... Change**: +3.2%
Dow Jones Index. Last*: 9,188.15 ... Change**: +1.3%

*July 18 ** from July 4 [a] voting share Prices are exclusive of dividends

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THE WISDOM (?) OF AGE

Making the rounds on the Internet: As I matured I've learned these things:

You cannot make someone love you. But you can stalk them and hope they panic and give in.

One good turn gets most of the blankets.

No matter how much I care, some people are just jackasses.

It takes years to build trust, and it only takes suspicion, not proof, to destroy it.

Whatever hits the fan will not be evenly distributed.

Don't compare yourself to others; they are more screwed up than you think.

Depression is merely anger without enthusiasm.

It is not what you wear; it is how you take it off.

Don't sweat the petty things, and don't pet the sweaty things.

Age is a very high price to pay for maturity.

We are responsible for what we do, unless we are celebrities.

Artificial intelligence is no match for natural stupidity.

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REMINDERS

1. For more information on how your business can be the subject of a "Business Profile" or have products/photos included in the "CLN's Online Product Preview, call Mike Hartnett at 309-925-5593 or email mike@clnonline.com.
2. Paid subscribers are invited to have their website evaluated by Lynn Carlisle of Carlisle Communications. She'll check the site and provide a confidential assessment and suggestions for improvement. Just email mike@clnonline.com or ljc@carlislecommunications.com.
3. If you want a hard-copy of this issue, click on "Printer Friendly version".
4. If your company is a paid subscriber, everyone in the main office is welcome to register, free. Just click on "Current Subscribers Click Here To Register."
5. If you want to recommend CLN to a friend, use the "Tell Your Friends" box on the home page.
6. Creative Leisure News is published on the first and third Mondays of each month. Your next issue will be Monday, August 4.

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