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Date: October 20, 2003
Vol. VII, No. 20

Printer Version

TABLE OF CONTENTS

bulletCommentary: The Readers Speak!
bulletNew Columns This Issue
bulletFeds Raid Wal-Mart Headquarters
bulletQuilt Market Report
bulletGifts, Art, & Scrapbooking: It's All Emotion
bulletConsumers Don't Know What Crafts Are
bulletWhat About Non Paper Categories?
bulletWhere Do Newcomers Go?
bulletEmail: Discounts Off "Regular" Prices
bulletHiring & Firing: 10 Legal Land Mines
bulletRandom Notes, Random Thoughts
bulletMiscellaneous News
bulletBusiness Profile: Memories Expo, Memories Community
bulletThe Creative Network: Job Openings
bulletThe CLN Retail Index
bulletOld Songs, New Titles
bulletReminders

COMMENTARY: THE READERS SPEAK!

My favorite compliment I've received for CLN was this: "CLN has become the village green of the industry, a place where everyone can come together, learn the news, and express our opinions, safely."

Well, you sure expressed your opinions this time! The question of whether Crafts magazine changing to Paper Crafts is a sign of significant changes in the industry elicited a record number of comments. So many that this issue and the Business-Wise and Memory, Paper & Stamps columns are filled with them.

I don't agree with all of them. Some I think have parts that are flat-out wrong. But CLN is the village green, I hope, where everyone can express their views.

If you agree or disagree with anything you read in this issue or in any of the columns, don't hesitate to step onto our cyber village green and speak your piece. Email your thoughts to mike@clnonline.com.

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NEW COLUMNS THIS ISSUE

Business-Wise. Readers' thoughts on the changing nature of our industry.

Designing Perspectives. The latest color and design trends noted by the people who can spot these things: the industry's designers.

Memory, Paper & Stamps. Has paper become THE new foundation for crafts? A thought-provoking theory.

Kate's Collage. Vendors: Thinking of trying a new category, such as scrapbooking? Answer these questions first.

Category Reports. The recent Quilt Market, as seen by a veteran retailer and a newcomer, and a comparison of quilting and needlework designers.

Reminder: If you surf to one of the above columns and you see an "old" column, click on your "Refresh" or "Reload" button on your browser.

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FEDS RAID WAL-MART HEADQUARTERS

More than 300 illegal workers at 61 Wal-Mart stores in 21 states were arrested by federal authorities today. They were members of cleaning crews hired by contractors. CNN.com reported that some Wal-Mart execs and store managers were aware of the violations.

The Associated Press reported that federal officials cited "recordings of meetings and conversations among Wal-Mart executives, managers and contractors," and confiscated boxes of documents from an unnamed Wal-Mart exec in Bentonville, AR.

"We have seen no evidence of this from the INS, and, if that turns out to be true, we will cooperate fully with law enforcement officials," a Wal-Mart spokesperson told the AP.

(Comment: Never say the feds don't have a sense of humor. They named the Wal-Mart investigation "Operation Rollback.")

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QUILT MARKET REPORT

(Note: Veteran quilting/sewing pro and marketing consultant Ellie Joos attended the recent Quilt Market in Houston and filed this report.)

Visitors to this Market were once again treated to a spectacular feast of over 1500 gorgeous quilts, dolls, and apparel items in the numerous exhibits on display. The big difference this time was that all of the exhibits were in a separate area, not integrated into the vendor area as was the case with previous Markets. Management said the response to this layout was very positive, and personally I liked it because the exhibits now became a destination, rather than a walk-through on the way to somewhere else.

QUILT DATA. The results of the latest Quilting in America 2003 survey were also introduced at this show and the good news is that industry growth continues with a 26% increase to $2.27 billion since the last survey in 2000. A very interesting fact: 5.2% of all quilters, identified as the "Dedicated Quilters," account for 94.7% of the total quilting industry expenditures! According to the survey, the dedicated quilters own an average of two sewing machines, and 25% of them had purchased a new machine valued at over $1800 within the last 12 months. A detailed report will be available in December 2003.

COLOR & FABRICS. The lovely green color that I reported on last May continues, mixed with other pretty colors, although there are still a lot of the brown, neutral, earthy tones around. Dan River had a lovely booth featuring its Paisley Pride collection of coordinate prints in a salmon-and-brown color story in quilts and great looking bags from Lazy Girl Designs. Michael Miller's booth, complete with palm trees and waterfalls, featured their new Reef Madness collection of undersea prints inspired by a painting Kathy Miller saw on a recent trip to Japan. The company also featured the Love Story Group by John Derian, an artist known for his high-end decoupage plates.

Free Spirit presented Temple Flowers by Amy Butler, who was also exhibiting her new line of fabulous fabric bags - handmade bags are hot! - and a brightly colored, tropical looking collection by Jane Sassman. Springs presented its new line by decorative painter Donna Dewberry and a fun, whimsical line by Sue Dreamer, artist and designer of stickers for Colorbok .

Wool fabrics continue as a new trend, and CPE launched its new Imperial 100% Wool Felt in rich, jewel tones and its Classic Felt (40wool/60 rayon) in primitive, home-dec inspired colors.

To go with all of the great bag patterns, Jung Won Corp. displayed good-looking leather and wood handles. Embellishment Village , a source for beads, charms, and other embellishments, also introduced bag pattern kits with beads, yarns, and sequins included.

For more embellishing, Signature Crafts has a heat transfer foil package 4" wide x 1 ½ yards in six colors that work beautifully with Beacon 's Liquid Thread. Mail order supplier Pat Yamin, owner of Come Quilt with Me , has a new book, Back to Basics, which includes 175 patterns and numerous templates - perfect for the beginner quilter or anyone needing a refresher course in making classic quilts with new techniques.

NEW EXHIBITORS. Lakehouse presented a beautiful collection called Rose Bouquet Toile in an award-winning booth display, and, among other lines, its Sewing Basket collection of prints inspired by vintage sewing ephemera. eXpresSew by Sheila Zent introduced a very timely pattern line for teens and tweens featuring hip, lively patterns for apparel and accessories in a lively, colorful format. Patterncentral.com unveiled iron-on transfer patterns that can be used 20 times with Prang crayons or embroidery. Mosaic Quilt Studio offered software for turning photography into patterns for quilts. Working Quilt Rack has a great multi-purpose rack for displaying quilts with an extension table for cutting, ironing, or designing. Hootin Annies by stay-at-home-mom, Annie, has a very nice line of patterns for primitive dolls. Embroideryarts was new to Quilt Market with diskettes and CDs for fabulous monograms, but has been in the commercial embroidery market since 1993.

(Note: Ellie is president of Ellis Joos & Associates, a marketing/pr consulting firm. Contact Ellie by calling 908-459-9269 or emailing eleapple@hotmail.com. You can read more reviews of Quilt Market by clicking on Category Reports in the left-hand column.)

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GIFTS, ART, & SCRAPBOOKING: IT'S ALL EMOTION

Unity Marketing has released a number of studies recently. The individual studies are quite expensive, but include these highlights:

1. Gifting: The Dynamics of the Gift-Giving Consumer discusses the changes in consumer gift-giving attitudes. "In today's emotionally-driven marketplace, product is no longer king." The motivation is the emotional connection with the recipient, not the exclusivity of the gift. Included are consumers' thoughts on 15 major gift categories, such as candles, baskets, etc.

2. Stationery & Greeting Card Report, 2003 theorizes how "consumers are focusing on enhancing their relationships with others. So the collecting frenzy of the 90's morphs into a passion for creatively collecting and sharing one's memories through scrapbooking."

3. Art & Wall Decor Report, 2003 reports sales rose 14% to $29 billion because more than 40% of U.S. households bought art in 2002. "Art buyers today connect emotionally with the art they buy through the theme. That personal connection with the art takes precedence over whether it fits a particular space on the wall."

4. The Gifts & Decorative Accents Report, 2003 revealed that the gifts/decorative accents industry dropped to $54.3 billion, down from $54.7 billion in 2001; that's the second year in a row sales have dropped. Discount department stores, rather than gift shops, are now the first place consumers go for candles, aromatherapy, baskets, boxes, vases, Christmas decorations, greeting cards and stationery, and picture frames.

More information about the studies is available at www.unitymarketingonline.com.

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CONSUMERS DON'T KNOW WHAT CRAFTS ARE

(Note: This and the two items following are responses to the news that Crafts magazine is changing its name to Paper Crafts, and if this is a sign that the industry is moving away from, or losing, its core. Other comments from readers may be found in the Business-Wise column.)

I have said for years that it makes no sense that decorative painting is declining when it has never had greater exposure in the marketplace, thanks to home dec magazines and TV shows. Then I did a bit of research. You hit the nail on the head in your Business-Wise column when you said "Various popular TV series talk about do-it-yourself home decor, and never use the word, crafts. But that's what it is, isn't it?"

The bottom line, as far as I'm concerned, is not what we call crafts; rather, it's educating the consumer who is watching the TV shows and reading the home dec magazines that what she is watching is a craft.

The "sexiness" (in a marketing sense) of the word, crafts, has been steadily in decline for several years. I did some research several years ago about decorative painting in which I found that the only term related to painting that the majority of people coming into a "home improvement" store could identify was faux finishing, and when I asked them where they would learn it, they said a DIY store. That told me the story right there.

The average consumer doesn't know what decorative painting is. They don't know there are stores, studios, and workshops where they can learn it. That is a failure in communication that has had profound effects on the decorative painting industry, and I think we are now beginning to see the same phenomenon in crafts in general.

I think the less important question for the industry is how to define crafts. WE know what crafts are, and changing the name of the genre won't bring us more consumers unless we are reaching those consumers.

In my less than humble opinion, I believe that the industry focus should be on how to educate the general public - that what they see on TV and in magazines are upscale craft projects; and if they want to learn to do those projects, they should walk into a craft store to find the supplies - not the DIY superstore down the block. - Tera Leigh, a well known decorative painting teacher and author.

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WHAT ABOUT NON-PAPER CATEGORIES?

I was shocked at the article about Crafts magazine changing its name to Paper Crafts. I agree that the industry is seeing a large increase in business due to the success of the paper crafting area, but at whose expense?

[The magazine name change] will only help to solidify the decline of all other areas of crafts that could use the help from the magazine to survive. There are other areas that have been successful, such as jewelry, that could use the exposure of a large magazine. I just read that section of your newsletter and took it personally. - Merchandising Manager for one of the industry's largest chains

(Comment: No doubt Crafts changed its name in part because of the lack of advertising support from companies in the non-paper categories.)

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WHERE DO NEWCOMERS GO?

I've been stewing over the changes in publications for several weeks now. What concerns me is the fact that HIA's research has consistently shown magazines to be the number one idea source for new project ideas, and these ideas drive consumer sales. How are manufacturers outside of the paper arts area going to sell products if no one is inspired by the new ideas featured in magazines?

Hopefully, the SIPs will pick up some of the slack. (Note: SIPs are "Special Interest Publications; they are published once, stay on the newsstand longer than a monthly magazine, then are gone forever unless they sell well.)

At our company, the magazine changes may lead us to put additional resources into our website, and building visibility for the site as a way to reach out to consumers.

It's getting tougher and tougher to be a general crafter! (And I believe that there are millions of people out there who still love cute, cuddly general crafts!)

As much as I gripe about the changes in magazines, I feel that manufacturers are also at fault for not supporting the publications with ad dollars! - Name Withheld

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EMAIL: DISCOUNTS OFF "REGULAR" PRICES

Have you noticed how deep the discounts are in the clothing industry? When I started in the retail business almost 50 years ago my memory tells me that a 10% discount was a big deal. Now I am seeing 70 & 75% discounts on what they call "regular" prices. Talk about changes, this is a really big one! How is that affecting the craft business?

The type of business does not matter. Whatever it is, the owner must make a profit to stay in business! The consumer is being convinced that they are really getting a "deal," when in fact the product was priced at a fictitious high price with the intention of selling it at the lower yet very profitable price? Lying to and cheating the public, massive deception!

For example, I talked to an employee of one of my competitors who said, "Well, when you start with a 600% markup, it is easy to give away 50% and still have a nice profit!"

Deceit? You bet, in my eyes! - Adrian Taylor, Taycor, which operates an independent craft store in Monroe, WA.

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HIRING & FIRING: 10 LEGAL LAND MINES

(Note: Legislatures are quick to pass laws regarding businesses, which results in a bewildering array of local, state, and national rules to follow. CLN asked Gail Czech of The Creative Network to describe some of the employment laws with which CLN subscribers may not be familiar. She came up with 10, and probably could have come up with 50.)

1. You must have a written approval with the candidates' signature in order to do a reference check on them.

2. Those references are the property of the candidate; if the candidate requests a copy, you must supply it to them.

3. When speaking to the references listed by the candidate, it is illegal to ask those references if they would recommend another person to contact.

4. If employees want to see anything in their personnel files, the company must provide that information. It legally belongs to the employees.

5. An employer must have given a minimum of three written warnings to an employee before they can be terminated.

6. Each state (except Alabama, Florida, Georgia, Mississippi, and Ohio) has laws governing when a company must give out its final paycheck to a fired employee. It is important to check with your own state laws regarding this question.

7. Each state has its own set of employment discrimination laws; however, every city or county may have its own set of fair employment ordinances, too. To learn more about those, contact someone within your local government agency. This can become complicated.

8. If employees are truly free from all work during their coffee breaks, the employer is not held responsible to pay for that time. The same applies to lunch breaks. If employees are required to listen for the phone or watch for other work related issues, then the company is liable to pay for that time.

9. Beginning this past Aug. 30, FCC rules state that those who send resumes or other advertisements by fax to anyone - even companies with whom they have an established business relationship - must receive prior express written permission from the company in order to send faxes to that company.

10. If a company gives a ham, turkey or other merchandise of nominal value at holidays, and gives each employee a check (for say, $200), the value of the food and merchandise isn't salaries or wages, but the company can deduct the cost of these items as a business expense. The checks can also be deducted, but must be treated as income to the employees, subject to withholding.

(Note: For more information on The Creative Network, click on Jobs in the left-hand column of this site, visit www.creativenetworkinc.com, email gail@creativenetworkinc.com, or call 360-834-0802.)

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RANDOM NOTES, RANDOM THOUGHTS

1. There are all sorts of expensive, "scientific" studies claiming to have accurate predictions for the fourth quarter. Merrill Lynch, for example, predicted overall sales during the Thanksgiving-Christmas period would increase 8.7%.

Here's my prediction using my secret method: For stores carrying appropriate items, I bet Halloween was better than a year ago. And I think Christmas will be a tad better, but only a tad. (Is "tad" a scientific term? I dunno.)

And here's my secret method (Merrill Lynch, listen up): the calendar. Halloween fell on a Friday. That means more parties and that means more decorations and costumes. Ergo, better sales. And the Thanksgiving-Christmas period has one more shopping day than last year, which was six days fewer than the year before.

2. Interesting prediction from a needlework industry pro: "Within three years, once the bugs of the combined TNNA/INRG June show are worked out, either yarn distributors will start showing at Quilt Market, or quilt shop owners will be attending TNNA in much larger numbers."

3. Guttermann has unveiled a product line, including threads, beads, and sequins, specifically for scrapbookers. You'll see MANY more traditionally non-scrapbook vendors introducing scrapbook and paper products in the near future.

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MISCELLANEOUS NEWS

THE FIRES. The tragedy in Southern California is affecting the industry in two ways. Some stores obviously aren't selling much, and shipping to California, even to unaffected stores, has slowed drastically because of closed highways. Fortunately, everyone we know is safe.

QUILTING. The second annual Quilt of Dreams promotion by Hancock Fabrics resulted in more than 3,500 lap quilts for the kids at St. Jude and raised $1.1+ million for cancer research. That's a huge increase from the 750 quilts and half million dollars raised a year ago. "We were overwhelmed with the growth of the program in just the past year," said CEO Larry Kirk. The quilts were produced by consumers and employees using unique fabrics designed from the artwork of St. Jude kids. The fabrics were sold in Hancock stores with 30 cents/yard donated to St. Jude. The quilts were judged and various consumers won awards. Hancock employees who won awards were Audrey Ginsburg, Annie Beard, Kim Cornelius, Patti Castellion, and an employee group, The Blockheads from Fayetteville, NC. The third annual promotion will begin in May.

RECALL. Michaels recalled approximately 165,000 tealight candleholders because of fire hazards, Reuters reported. The U.S. Consumer Safety Product Commission claims they lack proper ventilation and may be a fire hazard. They have already caused minor burns to the fingers of three consumers. The holders, which are about 2 1/2" - 3 1/4" tall, were sold for about $1 each beginning in July.

ACCI. The new issue of the ACCI newsletter, News & Views, is online at www.accicrafts.org/newsoct-nov.htm. It includes a special "How-To for the Holidays" section of free downloadable project sheets and promotional ideas, and the quarterly Trend Report compiled by the Society of Craft Designers .

SCD. More than 270 industry professionals, including 45+ corporate members, attended the recent annual Society of Craft Designers Seminar in St. Louis. Everyone CLN talked to, including the manufacturers who found new designers and uses for their products, and exposed their products to many of the industry's top designers, seemed very pleased. The 2004 Seminar will be Sept. 8-11 in Albuquerque. Information will be available soon at www.craftdesigners.org or by calling 740-452-4541.

LOOKING TO BUY. Imperial Capital, a private equity fund located in Toronto, is seeking acquisitions of craft and hobby product manufacturers with sales of at least $20 million. Interested parties should contact Adam Breslin at 416-362-3658 or via e-mail at abreslin@imperialcap.com.

AWARD. Anna Griffin Inc. was named the 7th fastest growing, woman-owned business in Atlanta by the Atlanta Business Chronicle. The Chronicle said her revenue increased 90% from 2000 to 2002.

CROCHET. The Crochet Guild of America's new board of directors: President Gwen Blakley Kinsler, Fiber Impressions ... VP Nancy Brown, Nancy Brown Designs ... Secretary Cher Coburn-Mueller ... Treasurer Jean Martelli. Directors at Large are Jean Blaine, Designs by J; John Boggs, DRG; and Judi Schwartz.

NEEDLEWORK. The TNNA Long Beach show (Jan. 31-Feb. 2) attendee information is now available at www.tnna.org. It will include business and technique seminars, a fashion show, Needlearts Galleria, silent auction, and more. Call 740-455-6773.

DATA. A new, detailed study of the licensing industry is available at http://www.licensemag.com/licensemag/article/articleDetail.jsp?id=71767.

BOOKS. The new book, Celebrity Scarves, by Abra Edelman is receiving lots of national publicity (the Oct. issue of In Style, the Nov. issue of Redbook, etc.). It features various celebrities modeling scarves they knitted or crocheted themselves. It's $24.95 and profits go to the charity, Amfar ... Jeanette Crews Designs' newest releases have now been posted at www.jeanettecrews.com/results.cfm?Subcategory=90.

LOOKING TO HIRE. HIA in Elmwood Park, NJ needs to fill the position of Manager, Education & Certification. B.S. in education, communications, business or related field; 3-5 years experience in educational program planning and/or association management; and solid computer skills are required; knowledge of certification programs a plus. Fax/email resumes to Anita Collins - fax 201-797-0657; email acollins@hobby.org.

AWARD. Author/artist Tera Leigh, founder of the Memory Box Artist Program, was named one of five winners of Harlequin Ent.'s "Harlequin More Than Words" program. A donation of $10,000 will be made to the program, and Harlequin authors will write short stories which will be published in a collection next October. The Memory Box Artist Program (http://www.memoryboxes.org/) is a non-profit charity that provides free memory boxes to hospitals for their infant bereavement programs.

PEOPLE. David Ruprecht is National Sales Manager for Mrs. Grossman's.

ROLODEX. Wimpole Street Creations has moved its operation to 501 W. 900 N., North Salt Lake, UT 84054. The phone/fax numbers remain the same.

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BUSINESS PROFILE: MEMORIES EXPO, MEMORIES COMMUNITY

Now approaching its eighth year, Memories Expo is the original consumer scrapbooking and rubber stamping show. It offers a unique opportunity for trade and consumer buying, selling, and learning. Four Memories Expos take place annually, attracting enthusiasts, retailers, designers, and other professionals from around the globe. Exhibitors include manufacturers, publishers, local retailers, specialty services professionals, and "traveling show retailers."

Retailers attending Expos say these trade/consumer shows fill a void between trade-only shows while providing an opportunity to buy the newest products. For manufacturers, the shows present a chance to observe consumer reaction to product and technique introductions, which helps determine strategies for future product development.

Enthusiasts depend on Expos as a valuable source for buying the latest scrapbooking, stamping, and embellishing products, and discovering the newest trends. They also attend the Expos for their renowned education program and a host of cropping parties, in which participants can test new products while creating their personal scrapbook projects. More than 5,000 class and crop-party tickets are sold during most Expos.

Every Expo is hosted by Memories Community, the only association that puts scrapbooking and rubber stamping retailers and manufacturers directly in touch with enthusiasts. More than 2,500 members network via its website, which broadcasts information about the association's professional members -- from special sales and events at retail members' stores to new products released by manufacturer (corporate) members. A directory of these members, with a link to their web sites, is included.

Corporate memberships (manufacturers, distributors, publishers) to Memories Community are $250/year. Members receive a discount on booth space at all Expos, and are able to teach a class or sponsor an event - whether or not they're exhibiting at the show.

Retail memberships are $150/year, and provide free Expo admission for five people, early online registration, an annual member mailing list, and discounts on trade and technique classes. Retail members also can sell products at two cropping tables during any Memories Community sponsored crop, based on each event's availability.

Specialty Services memberships, are $75/year. This new category is for sales consultants, scrapbookers for hire, B&B owners who organize scrapbook retreats, etc. Members receive discounts for Expo booth space, classes, and seminars; early bird online registration; free admission; plus a description of their services and contact information is on the Memories Community website.

ROLODEX. Dates for 2004 Expos are Las Vegas, Mar. 5-6; Chicago, Apr. 2-3; New Jersey, Apr. 30-May 1; Orlando, Oct. 7-9. Visit www.memoriesexpo.com, call 740-452-4541, or email: memories@offinger.com. Memories Expo and Memories Community are managed by Offinger Management, an ASAE-Charter Accredited Association Management and ISO 9001 Registered Company. www.offinger.com.

Note: CLN will include one "Business Profile" in each issue. The company can be a manufacturer, retailer, service company, trade association, etc. As the critical winter trade shows approach, a Profile can be an excellent way of making buyers aware of a company's history, personnel, and new products. All profiles are archived online for one year. To read profiles published in previous issues, click on the "Business Profile Archives" button in the right-hand column. To learn how your company can be profiled, call Mike Hartnett at 309-925-5593 or email mike@clnonline.com.

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THE CREATIVE NETWORK: JOB OPENINGS

To see a sampling of the current job openings and to contact The Creative Network, click on the "Jobs" button in the left hand column.

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THE CLN RETAIL INDEX

A. C. Moore (ACMR). Last*: 23.12 ... Change**: -0.60
Hancock Fabrics (HKF). Last*: 14.91 ... Change**: -0.88
Jo-Ann Stores (JAS.A) [a]. Last*: 30.01 ... Change**: +1.18
Michaels (MIK). Last*: 47.47 ... Change**: +1.36
Rag Shops (RAGS). Last*: 4.01 ... Change**: -0.06
Wal-Mart (WMT). Last*: 58.95 ... Change**: +0.11
CLN Retail Index. Last*: 100.50 ... Change**: +0.6%
Dow Jones Index. Last*: 9,801.12 ... Change**: +0.8%

* Oct. 31 ** from Oct. 17 [a] voting share Prices are exclusive of dividends

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OLD SONGS, NEW TITLES

(Note: Emailed from Jan Evans, who reports her home in the San Diego area is safe.) Artists from the 60's are revising their hits with new lyrics for aging baby boomers:

Herman's Hermits: "Mrs. Brown, You've Got a Lovely Walker"

The Bee Gees: "How Can You Mend a Broken Hip"

Bobby Darin: "Splish, Splash, I Was Havin' a Flash"

Ringo Starr: "I Get By with a Little Help From Depends"

Roberta Flack: "The First Time Ever I Forgot Your Face"

Paul Simon: "Fifty Ways To Lose Your Liver"

Commodores: "Once, Twice, Three Times To the Bathroom"

Marvin Gaye: "I Heard It Through the Grape Nuts"

Procol Harem: "A Whiter Shade of Hair"

Leo Sayer: "You Make Me Feel Like Napping"

The Temptations: "Papa's Got a Kidney Stone"

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REMINDERS

1. For more information on how your business can be the subject of a "Business Profile" or have products/photos included in the "CLN's Online Product Preview, call Mike Hartnett at 309-925-5593 or email mike@clnonline.com.
2. Paid subscribers are invited to have their website evaluated by Lynn Carlisle of Carlisle Communications. She'll check the site and provide a confidential assessment and suggestions for improvement. Just email mike@clnonline.com or ljc@carlislecommunications.com.
3. If you want a hard-copy of this issue, click on "Printer Friendly version".
4. If your company is a paid subscriber, everyone in the main office is welcome to register, free. Just click on "Current Subscribers Click Here To Register."
5. If you want to recommend CLN to a friend, use the "Tell Your Friends" box on the home page.
6. Creative Leisure News is published on the first and third Mondays of each month. Your next issue will be Monday, November 17.

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